New feature? Update your entire customer base quickly with video
Are you rolling out a brand new feature for your customers, and are eager to update them so you can get their first-hand reaction? Well, we’re all often excited to share our small achievements at some point in time. It’s completely normal to feel anxious or overly nervous, but how you get the message out, makes a huge difference.
Why Choose Video
Imagine spamming your customers’ inbox with long descriptive emails of how the new software update works. Now think of a well-edited Weet video, explaining every feature with a smile. Which one would work for you? …You are right – videos are taking over!
There’s probably a reason why videos work magic with customers. People want to watch another human doing precisely what they are asked to do, so they can go ahead and take action. This is not only human. It has got something deep beyond our understanding- a psychological trick that videos pull on our unsuspecting minds!
It Goes Beyond the Videos
Getting your customers to stop what they are doing – at that particular time – and turn to your video for an update goes beyond the attributes of video marketing. It’s more about how you treat your customers and how they see value in your products and services. Loyalty and customer-client trust is an aspect that’s earned through proper and communication.
When your customers feel understood, they are more likely to come back. By using a remote collaboration tool that gets them engaged and valued, they have a reason to trust you and your products/services.
Here is where Weet sets up its value proposition. We believe in getting back the time that you could spend drafting emails or email videos, and scheduling Zoom virtual meetings. We understand that you’re busy, and you also need to factor in the customers’ daily schedule and commitments. This makes the busy bee Weet a win-win for both you and your customers.
Leverage the Features
If you’re trying to get your customers’ reaction after unveiling the new product features, an ordinary video will barely get the job done. For someone curious, you would want to know the following;
- Who viewed the video – i.e., what percentage of your customers got the new update/feature, etc.
- How many customers responded to the video – either emotionally by using emojis, or by texting back to ask questions?
The above questions may seem conventional and ordinary at best, but if you genuinely love your business and your customers, you understand how vital these questions are. They not only help you gauge your level of engagement, but whether the customers are happy or not, and how you can take your game to the next level.
Weet enhances your work communication with video messaging, so you won’t have to work extra hard. You become a productive, less busy bee who is continuously in charge of everyday work and personal life. A picture paints a thousand words, and a Weet video platform expounds the details of these words in an effective, user-friendly, and practical manner.