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Creating, curating, and maintaining a knowledge base is of high importance to every organization. A video knowledge base is a library of informational videos that answer common support que... Read More

In today's digital age, customers expect to be able to find information quickly and easily. They want to be able to get the answers to their questions without having to submit a support ticket or send an email. Video knowledge bases are a great way to provide... Read More

Video tutorials have become a popular way to share knowledge and skills within organizations. They are particularly useful for teaching software programs, demonstrating SOP and new tech, and providing tips and tricks for employees and customers alike. Use our ... Read More

While it may not seem like it on the surface, when you improve SEO for your video knowledge base it’s truly a service to your client base. Help customers find the relevant content they are looking for efficiently, reducing your support queue and allowing clients to get their questions answere... Read More

Today, not only is video the preferred medium for instruction, it’s become the expectation. 69% of people prefer video over text when learning about a product or service, according to a study analysis by Serpwatc... Read More